PRIVACY POLICY

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Maria@firmasignings.com

7862286193

You can also contact us through the feedback form available on our Site.

Effective date: 1st day of May 2023.

Purpose

The purpose of this privacy policy is to inform users of our Site of the following:

● The personal data we will collect;

● Use of collected data;

● Who has access to the data collected;

● The rights of Site users; and

● The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy; and

2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following

information:

● IP address;

● Location;

● Hardware and software details;

● Clicked links;

● Content viewed;

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

● First and last name;

● Email address;

● Phone number;

● Address;

● Payment information;

● Auto fill data;

This data may be collected using the following methods: Setting appointments; and paying for services.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

Authentication and Verification: To verify the identity of users and ensure the security of the signing process.

Service Delivery: To facilitate the scheduling and completion of notary services by matching users with available notaries and maintaining a record of completed signings.

Communication: To send notifications, updates, and reminders related to scheduled signings, as well as to respond to user inquiries and support requests.

Improvement of Services: To analyze user interactions and feedback in order to enhance and optimize our mobile notary service, including identifying areas for improvement and ensuring a seamless user experience.

Legal and Regulatory Compliance: To comply with relevant laws, regulations, and industry standards, such as record-keeping requirements and fraud prevention

Marketing and Promotion: To provide users with information about our services, promotions, and relevant offers, with the option for users to opt out of marketing communications.

Research and Analytics: To perform data analysis and research, allowing us to better understand user behavior's’ and preferences, and to make data-driven decisions to improve our services.

Security: To monitor and protect the security and integrity of our platform and user data, including the detection and prevention of unauthorized access, fraud, or other malicious activities.

Account Management: To manage user accounts, including password resets, account recovery, and other account-related actions.

Billing and Payment Processing: To process payments, issue invoices, and maintain financial records associated with notary services.

The data we collect when the user performs certain functions may be used for the following purposes:

Document Notarization: To facilitate the notarization process, including the creation, signing, and storage of notarized documents.

User Account Management: To maintain and manage user accounts, including user profiles, preferences, and settings.

User Communications: To enable communication between users and notaries during the notarization process and to provide relevant updates and notifications.

Document History and Records: To maintain a record of notarized documents, which may be required for legal or regulatory purposes.

Billing and Payment Processing: To process payments for notary services and maintain financial records associated with notarizations.

User Support: To address user inquiries, provide assistance, and resolve issues related to notary services.

Service Improvement: To analyze user interactions with our platform and gather feedback to enhance and optimize the notarization experience.

Legal and Regulatory Compliance: To meet the legal and regulatory requirements associated with notarization, record-keeping, and document retention.

Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, and misuse of our services.

Research and Analytics: To perform data analysis and research for the purpose of improving our notary services and user experience.

Who We Share Personal Data With:

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

Blue Notary, Proof, Pactima.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;

2. If it is required for any legal proceeding;

3. To prove or protect our legal rights; and

4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored for 5-10 years (notary records journal).

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

Data Encryption: Your data, especially during transmission, is encrypted using secure protocols (e.g., SSL/TLS) to prevent unauthorized access. This ensures that data transferred between your device and their servers is protected.

Access Control: Firma Signings restricts access to personal data to authorized personnel only. Access controls, including username and password requirements, two-factor authentication, and role-based access, are implemented to limit who can access what data.

Data Storage Security: Data is stored in secure data centers with physical and digital security measures, such as firewalls, intrusion detection systems, and backup procedures. Regular security audits may be conducted to ensure the safety of data.

Regular Software Updates: Security vulnerabilities can be exploited by attackers. Firma Signings keeps its software and systems up to date with security patches to protect against known vulnerabilities.

Training and Awareness: Employees and contractors are trained on data security best practices and the importance of safeguarding personal data. They are also made aware of potential security threats and how to respond to them.

Data Retention Policies: Personal data is retained only for as long as necessary for the purposes it was collected. Once the data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access.

Security Audits and Testing: Regular security audits and testing, including penetration testing, vulnerability assessments, and security code reviews, are conducted to identify and address potential security weaknesses.

Privacy Policies and Consent: Firma Signings has clear and transparent privacy policies that explain how your data is used, and they obtain your explicit consent when necessary. You have the right to understand how your data will be handled.

Incident Response Plan: In the event of a data breach or security incident, Firma Signings likely has an incident response plan in place to respond promptly, mitigate any potential damage, and notify affected individuals as required by law.

Compliance with Regulations: Firma Signings complies with relevant data protection regulations, such as GDPR (General Data Protection Regulation) in Europe or CCPA (California Consumer Privacy Act) in the United States, to ensure they meet legal obligations for data protection. It's important to review Firma Signings' specific privacy policy and terms of service for detailed information on how they protect your personal data and any specific measures they have in place. Additionally, you can exercise your rights and request information about how your data is handled by contacting their data protection or privacy officer if provided. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

maria@firmasignings.com

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We

do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

To opt out: Please contact maria@firmasignings.com

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that

your selections are saved for your next visits;

2. Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by

collecting data on how you access our Site, for example data on the content you

access, how long you stay on our Site, etc;

3. Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This

allows us to personalize the information you see on our Site for you; and

4. Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party

cookies to achieve the following purposes:

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Additional Clauses

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Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.